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UX/UI to bring clarity and connection to life-saving missions in remote contexts.

MSF Belgium

product design

Field ICT (FICT)

The FICT (Field ICT) project aims to standardise the technological infrastructure across all Médecins Sans Frontières field locations. To achieve this, network kits are being developed to provide reliable, secure, and efficient connectivity, allowing MSF staff to focus on what matters most: saving lives.

Our role involved creating a user-centered digital experience for the platform that supports these kits. We designed intuitive interfaces to guide users through installation, setup, and maintenance, tailored to complex environments and diverse field contexts.

The interface was built for non-technical users, with an emphasis on accessibility, streamlined navigation and clear visual status indicators. We also contributed to the definition of user flows, information architecture, and a scalable visual system.

The project was made in collaboration with The Neon Project.

Médecins Sans Frontières connectivity tool: interface over a photograph of a dirt road, by m—e studio (markos-esther studio)
MSF connectivity tool: map of locations on a tablet
MSF connectivity tool: welcome screen beside a hand holding a phone
MSF site reference database app on two phones
MSF connectivity assessment: user flow across mobile screens
MSF field worker on a phone beside the Improving Connectivity title
MSF connectivity app: location screen on a phone held in hand
MSF connectivity app on a phone over a map
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